Pre-sales requests

If you need information before purchasing the product or to know the appropriate accessories to be fitted, our retailers are at your disposal to clarify any doubts. You can find here the address of the nearest shop or, alternatively, our agents:


The standard MCZ warranty is valid for 24 months from the purchase date and covers the replacement or free repair of parts recognized as faulty at source due to manufacturing defects (for all details on the Standard Warranty, click here).

For all appliances RED offers “Carefree Spare Parts”, two warranty extension programs specifically designed for spare parts.
Since RED is a trade mark of MCZ Group, all details and prices are available on MCZ web site:

After sales

After-sales service for RED products is always provided by your dealer.

Contact us

Please use the form here below for generic questions.

How to find us?


Via La Croce, 8
33074 Vigonovo di Fontanafredda (PN) Italy